Privacy Policy

Last Updated: 11/03/26

EdgeUp is committed to protecting the privacy of users of our website, mobile application, and associated services.
This Privacy Policy explains how we collect, use, store, and protect your information when you interact with EdgeUp.

1. Who We Are
EdgeUp is a student support platform designed to help individuals navigate university life and the transition into early career development through structured tools, resources, and educational content.
If you have questions about this policy, you can contact us at: edgeup@julidavis.com

2. Information We Collect
We may collect the following types of information when you interact with the EdgeUp website or platform.
Personal Information
This may include:
• name
• email address
• account login details
• information submitted through contact forms
Usage Data
We may collect information about how you interact with the website or app, including:
• pages visited
• features used
• device type
• browser type
• IP address
User Content
If you use journaling or reflection features within the EdgeUp platform, you may create personal content such as:
• reflections
• journal entries
• notes
• responses to exercises
This content is treated as private user-generated content.

3. How We Use Your Information
We use collected information to:
• provide and operate the EdgeUp platform
• respond to enquiries or support requests
• improve platform features and user experience
• analyse usage trends to improve services
• ensure security and integrity of the platform
We do not sell personal data to third parties.

4. Data Security
EdgeUp implements reasonable security measures to protect personal data including:
• secure hosting
• access restrictions
• encryption where appropriate
However, no online system can guarantee absolute security.

5. Data Retention
We retain personal data only as long as necessary to provide services and comply with legal obligations.
Users may request deletion of their personal data by contacting us.

6. Your Rights
Depending on your location, you may have the right to:
• request access to your personal data
• request correction of inaccurate data
• request deletion of your data
• request restriction of processing
• withdraw consent
Requests can be submitted to: edgeup@julidavis.com

7. Third-Party Services
The EdgeUp platform may use trusted third-party services including:
• analytics providers
• hosting services
• cloud infrastructure providers
These providers are required to protect user data and process it only for service delivery purposes.

8. Changes to This Policy
EdgeUp may update this Privacy Policy periodically. Updates will be published on this page with an updated revision date.